Elements and Performance Criteria
- Determine servicing requirements and liaise with customer
- Comply with work health and safety (WHS) requirements at all times
- Identify watch functions and features
- Prepare written quotation and inform customer of watch condition and performance concerns
- Outline recommended service procedures to be undertaken to remedy identified faults
- Verify and agree on servicing requirements with customer
- Prepare watch for handover
- Record and document repair process
- Disassemble complex quartz watch cases, movements and components
- Select and use appropriate personal protective equipment (PPE) in accordance with SOPs
- Select and use appropriate workshop tools and equipment
- Open and close watch cases
- Remove case components and movement without damaging or marking
- Verify gasket condition and replace, as required
- Clean cases and bands, as required
- Service complex quartz watch case and movement components
- Confirm servicing requirements
- Replace faulty or worn component parts
- Clean and inspect watch case and components for cleanliness and rectify imperfections and faults
- Reassemble and test complex quartz watches
- Perform work according to manufacturer guidelines and specifications
- Confirm correct assembly and operation of gear train and perpetual calendar driving system
- Use correct types and amounts of lubricant
- Use specialist service tools, jigs and testing equipment
- Verify watch functioning of calendar and chronograph mechanisms
- Verify and adjust watch performance and rate testing
- Perform resetting and zeroing and synchronising of chronograph and perpetual calendar displays